Communication & Policy Manager

[Salary]

Competitive

[Location]

London

[Apply by]

APPLICATION CLOSED

Four Day Weeks

 

[Company]

Haberdashers’ Aske’s Trust

Start date: ASAP
Hours of work: 4 days per week (28 hours per week)
Salary: £27,629 to £33,146 depending on experience + 17.9% pension (LGPS)
Length of post: Permanent
Location: South London

Haberdashers' Aske's Federation has a clear mission to provide excellent education to children in the London communities we serve and a history of doing so since the 17th century. We value our history and traditions, but we continue to thrive because we are innovative and commercial in our approach.

The Federation currently comprises three all-through schools and one free primary school, totalling over 5,000 students and 600 staff. The scale of expertise and leadership across our Federation gives us enormous capacity. To work effectively as a group at this scale, we depend upon effective communication within and between our schools and externally. Improving the effectiveness of our internal and external communications is a key priority of our five-year strategy. This role, reporting to the Director of Performance and the Director of External Affairs, is critical to the success of that goal.

The focus of our strategy is on using communication as a means to delivering our overall aims. For that reason this post brings together responsibilities for communication with overall responsibility for ensuring compliance with our full range internal policies and procedures and statutory requirements. In both aspects of this role you will need to work with and through others across the organisation. By harnessing the power of key staff and senior leaders in all our schools you will play a key role in helping us achieve our ambitious goals.

The major challenges in the next two years include procuring new web sites to better represent each of our schools whilst maintaining a common Federation identity; refreshing our intranet to make it a more useful resource for staff; developing a communication commitment for all our staff and working with colleagues across our schools to ensure it is followed; identifying and implementing improvements to our internal communications systems and helping staff to get the most benefit from them.

We are a growing organisation, so you will support the communications aspects of our major strategic projects. This includes opening a new secondary school (Haberdashers’ Aske’s Borough Academy), disaggregating the Federation’s all through schools into legally separate primary and secondary schools and promoting our growing sixth form at Haberdashers’ Aske’s Knights Academy. Effective external communication will be essential to the success of these projects.

We can offer a unique opportunity for someone with experience of using communication to achieve organisational goals. You will also need experience relevant to the policy aspect of the role, which could come from a range of different backgrounds. For example working in the policy or legal function of an organisation such as a business or regulator, or working in the administrative functions of a school, college or university. Experience of the education sector is desirable but not essential. Strong candidates from other public sector, charity or private sector backgrounds who can demonstrate the ability to learn the requirements of a new sector will be considered.

We support our staff to grow and encourage all staff to undertake professional development or academic qualifications related to their work. Our Federation is a uniquely exciting place to be I hope that you decide to apply for this unique and challenging role within it.


Job Purpose

The communications and policy manager is responsible for improving the quality of the Federation's external and internal communications channels, for managing the process by which the Federation's policies are kept compliant and their impact is evaluated. The post holder is also the responsible officer for freedom of information and advises on data protection. The post holder shares the responsibility for acting as clerk to governors' meetings and panels for exclusions, complaints and other casework, as part of the cross-federation governance and executive support group.

The communications and policy manager will work with the Director of External Affairs to deliver the Federation's five-year strategy goal to improve communications. There are three parts to this goal and the communications and policy manager will work across all of them.
-High quality website and develop a social media presence
-Internal communications that ensure we are a highly effective organisation
-Ensure communications with external stakeholders are of the highest quality

The communications and policy manager will be responsible for the suite of policies and procedures that the organisation has in place to ensure it can operate effectively at scale and comply with statutory requirements on it.

The major challenges in the next two years include procuring new web sites to better represent each of our schools whilst maintaining a common Federation identity; refreshing our intranet to make it a more useful resource for staff; developing a communication commitment for all Our staff and working with colleagues across Our schools to ensure it is followed; identifying and implementing improvements to our internal communications systems and helping staff to get the most benefit from them. In addition the post holder will support the communications aspects of major strategic projects that the Federation and its schools are undertaking. This includes opening a new secondary school (Haberdashers' Aske's Borough Academy), disaggregating the Federation's all-through schools into legally separate primary and secondary schools and promoting our growing sixth form at Haberdashers' Aske's Knights Academy.


Previous experience

The successful candidate will have experience in using communication to achieve organisational goals. They will also have experience relevant to the policy aspect of the role, which could come from a range of different backgrounds. Examples Of relevant experience would include work in the policy or legal function of an organisation such as a business or regulator, or working in the administrative functions of a school, college or university. Experience of the education sector is desirable but not essential. Strong candidates from other public sector, charity or private sector backgrounds Who can demonstrate the ability to learn the requirements of a new sector will be considered.


Detailed responsibilities

1. Managing the organisation's web presence, including its brand and profile
-Specifying the requirements for the web site(s), procuring and then managing a web site provider
-Defining and managing a responsibility matrix of content on the web site and ensuring that it is implemented effectively.
-Writing web content for the parts of the web site that are identical or aligned across schools based on knowledge of the organisation or existing organisational documents
-Specifying what school-specific content is required and quality assuring the content created to ensure that all the statutorily required context exist and that it is correct.
-Ensuring compliance of online content with legal and regulatory requirements (CMA, DPA, QAA etc.)
-Training school staff who create web content on how to do so, so that they are able to do this largely unsupported
-Working with school staff to help them to improve the quality of the content they produce
-Analysis of google analytics of the website(s) and proactively contributing to plans to increase traffic to organisation's web presence
-Ensuring compliance with the overall strategic direction of the website(s) to include content reviews, guidance and advice on best practice and training for staff when required
-Working with the Director Of External Affairs to link the web presence effectively with social media channels

2.Ensuring the intranet is a high quality and useful resource for staff, with key documents distilled into a staff handbook each year
-Ensuring the intranet responds to users' needs and is appropriately consistent across the organisation
-Developing a house style for the intranet, consistent With the Federation's brand and contributing to the organisation's communications protocol
-Training content authors to create pages for the intranet and supporting them to follow the house style
-Distilling key documents into a staff handbook which is published annually

3.Managing the process by which the Federation's policies are kept compliant and their impact is evaluated, by guiding and quality-assuring the work of policy authors
-Maintaining an accurate record of the policies the Federation and its schools are required to have and advising policy authors of changes in requirements
-Managing the process of commissioning, quality- checking, formally approving and publishing policies
-Reporting on this process to the Federation Executive and to the governors

4.Being the responsible officer for Freedom Of Information, providing advice on data protection and acting as one of the clerks to governors' meetings and panels for exclusions, complaints and other casework


Key dates

The selection process will take place according to the timetable below. Before making an application, please ensure that you are available on the interview date, Thursday 20th December 2018.

If a large number of applications is received, candidates may be set a short task to complete after the closing date to aid with selecting the shortlisted candidates Who Will be invited to interview.

Monday 17th December: Shortlisted candidates notified
Thursday 20th December: Interview & assessments

To apply for this role please download the application form which can be found on the vacancies page https://haberdasheraskesknights.fluencycms.co.uk/Vacancies. Send the completed application form via the apply button below.