Communications & Fundraising Assistant


20 – 30k GBP



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Four Day Weeks



Headway East London

Job Title: Communications & Fundraising Intern / Assistant
Team: Communications & Fundraising
Responsible to: Communications & Development Manager
Based at: Headway East London
Hours: 21 hours per week (part-time; 3 days) – Intern role
28 hours per week (part-time; 4 days) – Assistant role
Duration: 1 year (fixed-term)
Salary: The starting salary for the Intern role is £19,578.70 pro rata and the starting salary for the Assistant role is £23,408.65 pro rata.

Main purpose of the post

To support the Communications Manager, Fundraising & Development Officer and Public Engagement Officer in the day-to-day running of their departments, whilst also taking a lead on specific projects.


Headway East London is a medium-sized organisation based in Hackney, covering a large part of London (13 boroughs). That's the first of our challenges – a wide and disparate community of supporters. Secondly, brain injury, though it affects many people, is still something of a hidden problem (you can read about it here). We also must raise a significant sum of money each year through fundraising activity to ensure our services can continue. The good news is that we have an amazing community – a team of staff, service users (members) and volunteers that's buzzing with creative energy. We're also committed to putting our beneficiaries at the forefront of our communications, public engagement events and fundraising, and to drawing on their inspiration to fuel our messaging and campaigns.

About the role

We're looking for a creative, ambitious Communications and Fundraising Intern/ Assistant with a passion for learning and a desire to get stuck-in with a variety of tasks. Day-to-day you'll work as part of a small, friendly team and spend time getting to know our fascinating membership of brain injury survivors whilst helping to raise awareness of our work.

You’ll have a key role in creating and editing content for our communications and fundraising activities (including working directly with our members on blog posts & articles). You’ll also assist in the planning of regular fundraising and public engagement events; you will even try your hand out with social media and marketing content. You’ll have the opportunity to contribute creative ideas to the department, and complete on-the-job training to further your skillset. This job will suit someone who has a flair for writing and design, and a passion for engaging directly with the public about our work.

Please note: we are offering this post as either an Intern or Assistant role (depending on preference / experience) on a fixed term basis, with scope for renewal/ progression.



1. Help identify and research new funding opportunities, grant providers, corporate partners (for sponsorship and in-kind support).
2. Assist with / take a lead on the drafting and submission of small grant applications and reporting; keep records up-to-date on the charity database.
3. Help recruit and administrate participants for sponsored events.
4. Assist with the development & planning of selected Headway fundraising events (e.g. Headway EATS) including pre and post-event administration, recruitment and on-the-day support.
5. Help maintain records for art and merchandise sales.

Communications & Public Engagement

6. Assist with / take a lead on the design of printed and digital promotional materials (inc. event posters and social media imagery).
7. Assist with / take a lead on increasing local media opportunities; including identifying appropriate stories and outlets, creating press releases and pitching to media outlets.
8. Collaborate directly with the client group (members) to create regular content which can be used in public communications (social media, blogs, media case studies etc.).
9. Assist with the creation of regular marketing and communications emails to supporters, staff & regular donors; making use of existing material where appropriate for maximum efficiency and regulation of style, tone and messaging across all Communications and Fundraising written materials.
10.Assist with the planning and delivery of daily social media content across all platforms (Facebook, Twitter, Instagram etc.) – including engagement and supporting growth strategy.
11.Assist with the development & planning of selected public engagement events (helping to meaningfully engage members throughout), including pre and post-event administration and onthe-day support.

General / additional

12.Assist with the upkeep of our supporter database (including maintaining records and recording new supporters).
13.Assist with the member consent process for photographs/quotes/video and maintain appropriate records.
14. Carry out additional tasks as required to assist the team.
15.Actively follow the organisation’s policies and procedures, particularly in relation to Data Protection, Safeguarding, Health and Safety, Equal Opportunities and Finance.
16.Attend staff meetings and training as required.
17.Be prepared to develop skills and competencies to meet the demands of the role.
18.Be prepared to work occasional evenings and weekends (time off in lieu will be given).


1. To be a key member of a small team; gaining skills and experience in multiple departments and have the opportunity to share creative ideas
2. An opportunity to work closely with a client group (brain injury survivors) with diverse needs, interests and creative talents.
3. Take part in on-the-job training (departmental and organisational) – personal and professional development.
4. Enjoy a fresh cooked lunch made onsite by our staff, members and volunteers.
5. Sociable working hours (9am – 4.30pm)

Person Specification


1. At least 6-12 months experience in a third sector, social enterprise, communications or fundraising environment (Assistant role only).
2. Previous experience of working successfully both within a team and individually.

1. Experience of working/volunteering in the communications/fundraising/charity sector.
2. Experience of event organisation.
3. Experience of working with social media.

Skills, Knowledge and Abilities

1. Good standard of written and spoken English.
2. Computer literacy including working knowledge of Microsoft Office and Excel.
3. Organised, thorough and with very strong attention to detail.
4. Ability to take instruction and learn quickly.
5. Ability to multi-task and prioritise.
6. Excellent literacy and numeracy skills.
7. Ability to work collaboratively with a diverse range of people.

1. Knowledge of acquired brain injury and its effects.
2. Educated to ‘A’ Level or equivalent.
3. Experience of using design & editing programmes such as InDesign/ Photoshop/ iMovie

Other Requirements

1. Personally and professionally responsible.
2. Sympathy with the charitable ethos of the organisation.
3. Flexible, adaptable and reliable.
4. Willingness to work occasional evenings and weekends.

If you would like to apply, download and complete an application form and ethnic monitoring form
from here - Send your completed forms to [email protected] by 9.00am on Monday 12th August 2019. Interviews are scheduled to take place on week commencing Monday 19th August 2019.

To give yourself the best chance of being shortlisted for interview, please ensure you address the requirements as laid out in the job description and person specification when completing your application. Incomplete applications will not be considered and CVs will not be accepted.

Unfortunately we aren’t able to contact all unsuccessful candidates. If you haven’t heard from us by the end of August, please assume that your application has not been successful.