Head of Love to Learn





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Flexi Time Job



Katherine Low Settlement

Head of Love to Learn

Job Description

Job Title: Head of Love to Learn
Position: Permanent contract
Salary: £25,000 per annum (pro rata from £35,000) + 5% pension employer contribution
Hours: 25 hours per week (flexible working possible)
Holidays: 25 days per year + Bank Holidays (pro rata)
Responsible to: CEO
Responsible for: 9 p/t staff & 100+ volunteers
Part of: KLS’ Senior Management Team
Location: 108 Battersea High Street, London SW11 3HP

We are looking for an experienced manager to lead KLS’ high performing Love to Learn education team and continue to change the lives of young refugees. The Head of Love to Learn is responsible for the strategic direction and management of the team, increasing our successful fundraising, raising awareness about our work and ensuring that we provide the best outcomes for the young people we work with and their families, in an increasingly difficult environment for refugees and asylum seekers.

About Katherine Low Settlement

Katherine Low Settlement is a charity that has been serving the communities of Battersea and Wandsworth since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community projects to support children, young people and their families, older people and refugee communities. We recognise there are many other expert local charities and community groups working with, for example, disabled people and mental health users. We invite them to operate from our premises – so together as partners we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 45+ charities supporting more than 1,100 people.

About KLS and Love to Learn

KLS’ Love to Learn education team was established in 2004. The team provides a range of high-quality education services for 250+ children, young people and their families including befriending and mentoring support, advocacy and casework, a homework club, trips and activities. The aims are to broaden their educational experiences, improve educational outcomes and confidence, and support their aspirations. 9 p/t staff are supported by a fantastic team of 100+ committed volunteers.

Visit: www.klsettlement.org.uk/love-to-learn/

Key Objectives for this Role

- Provide clear leadership and management to all aspects of our Love to Learn project
- Manage a fantastic team of staff and volunteers
- Monitor and evaluate the project to ensure it provides in the most effective way to meet client needs, in terms of cost and quality
- Manage and develop the budget and finances; whilst securing its financial viability by fundraising

Main duties and responsibilities

1. Strategy and Plans

- Develop our Love to Learn team in pursuit of KLS’ vision, mission, values and charitable objects
- Develop the project’s strategy (in line with KLS’s 5-year strategy launched in May’17); implement agreed yearly plans; review, monitor and report on progress
- Ensure the team understands and meets the needs of local people from refugee backgrounds within its remit, including facilitating participative approaches to enable families to become engaged in the planning, development and evaluation processes
- Ensure effective feedback systems are in place about the relevance and quality of our services
- Develop and manage new Love to Learn projects as appropriate

2. Staff & volunteer management

- Recruit, train, manage and support 9 part-time staff, holding regular supervision sessions, annual appraisals and appropriate training and development
- Ensure performance management and quality systems are in place to monitor and evaluate the project’s work, processes and safeguarding
- Manage the office including IT, database (Lamplight), archiving, admin supplies etc.
- Developing the use of our volunteers
- Provide continuity and cover for all aspects of our services given that all staff work part-time

3. Relationships and networks

- Continue to build and sustain strong relationships with our children and their families
- Build strong relationships internally with other KLS programmes; and externally particularly with education institutions including schools, teachers, local children centres, colleges and council services through networking, conferences, training and meetings
- Actively network to develop our relationships with other voluntary and community organisations, statutory bodies, businesses, funders and commissioners

4. Finance and fundraising
Manage the project budget, maintain financial records, monitor income and expenditure against budgets and targets, and report regularly and accurately to KLS’ Senior Management Team and Board of Trustees. Effective risk management is key for all our services.
- Work in co-ordination with other KLS senior staff to achieve KLS (and Love to Learn’s) income generation and fundraising strategy, and secure financial viability and future sustainability for our Love to Learn project. This will include:
- keeping a close eye on funding opportunities
- working closely with the Director and Managers to develop funding proposals
- maintain strong relationships with key funders whilst helping to cultivate new donors and funders (particularly Charitable Trusts and the Lottery)
- ensure the necessary reporting and paperwork requirements of funders are fulfilled

5. Campaigning
Work with all KLS programmes to develop an annual ‘campaign for change’, which includes working with local communities to gather evidence, develop policy solutions, and then campaign appropriately with local residents, partners, and local and/or national government for change.

6. Undertake other duties

- Participate in regular management supervision and annual appraisal; help to identify your own job related development and training needs.
- Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
- Undertake your role in a professional manner and maintain a high quality standard of work in accordance with the aims, values and ethos of KLS

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

Skills and Experience

- Management experience (people): Track record of managing a staff team, including HR issues, recruitment, supervision and appraisal
- Management experience (project): Experience of planning to reporting and completion (preferably in the charity sector and/or education sector)
- Education: Up to date knowledge of the English education system, rights to education, the barriers facing refugee communities in accessing education and how these might be addressed
- Communities: Experience of working with refugee communities, children and young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
- Management experience (finance): Robust financial management skills including ability to write and manage budgets, manage petty cash, and produce financial reports for multiple funders
- Monitor/Evaluate/Report: Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs
- Communications: Strong communication skills (both verbal and written), including communicating with people from a wide range of backgrounds and with limited English
- Networking: Excellent networking skills and ability to build good working relationships with partner organisations, schools and community groups
- Safeguarding: Understanding and experience of safeguarding, and health & safety (including trips and residentials for children and families), in theory and in practice
- IT: Excellent IT skills including MS Office suite and ability to use Internet, email and social media
- Committed to KLS’s mission, vision and values

- Fundraising: Successful track record in fundraising
- Communication: knowledge of relevant community languages would be desirable e.g. Somali, Eritrean, Iraqi, Iranian, Afghani etc.
- Knowledge of Battersea and Wandsworth

Personal Qualities

- Passionate about social justice, education and championing the value of families from refugee communities
- A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed
- Outstanding interpersonal and communication skills
- Trustworthy, non-judgemental, caring and compassionate, proactive, self-motivated and hard working


Closing Date for Applications: 3rd February 2020 – 9.00am deadline

1st Interview Date: 12th February 2020

2nd Interview Date: 19th February 2020

More information about the role is in the job application pack (please download: KLS Head of Love to Learn – Job Application Pack here https://bit.ly/39LgJQB). You can also contact Aaron Barbour, our CEO, for an informal chat about this post on 020 7223 2845 and [email protected]

Please complete the job application form, equal opportunities form and self-declaration and disclosure form which you can find via the apply button below and return to Filsan Osman: [email protected] and/or Katherine Low Settlement, 108 Battersea High Street, London SW11 3HP