Office Manager


20 – 30k GBP



[Apply by]


Four Day Weeks



Rights of Women

Office Manager

We are looking for a committed woman* to join our team to provide vital administrative support to support the delivery of our services. Key responsibilities of the role include recruiting and coordinating volunteers, developing and maintaining data-management systems, supporting the development of our Information Technology and phone provision, managing office contracts with suppliers and ensuring the smooth running of our office.

You will have excellent financial and administrative skills and be committed to our vision to achieve equality, justice and respect for all women.

Job Title: Office Manager

Salary: £22,800 gross per annum for 28 hours per week pro rata [FTE £28,500], plus 3% pension

Conditions of Service: 28 hours per week

Location: Rights of Women, 52-54 Featherstone Street, London EC1Y 8RT

Responsible to: Senior Legal Officer

Summary of post

The Office Manager is responsible for supporting the service delivery and administration of Rights of Women and its projects.

Key tasks and responsibilities

The post holder is expected to carry out the following duties:-


- Support the delivery and development of the advice services including the recruitment and coordination of the advice line volunteers.

- Develop and maintain systems to securely collect, handle, store and analyse confidential service data

- Support the distribution of Rights of Women’s publications and Rights of Women’s online presence

- Support the delivery of Rights of Women’s other projects and activities

- Maintain records and monitoring and evaluation data for Rights of Women’s services and prepare regular reports for the Director and funders


- Develop, implement and maintain appropriate and cost-effective office systems to enable effective service delivery

- Be the main point of contact for staff administrative support queries and action these in a timely manner through troubleshooting or outsourcing where appropriate

- Support the development of Rights of Women’s IT and phone provision including researching and presenting an assessment of supplier options and managing IT support contracts

- Deal with general enquiries, including from service users, and incoming and outgoing mail including email

- Deal with stationery and equipment orders and manage office contracts and suppliers

- Handle correspondence and action administrative requirements relating to the organisation's external compliance responsibilities

- Administration of Rights of Women’s Supporters Scheme

- Develop and maintain a contacts database and manage donor communication

- Assist with the organisation of events

- Support the Director in the HR functions of Rights of Women

- Recruit, induct and coordinate Rights of Women’s office volunteers and interns

- Support implementation of the organisation’s health and safety policy


- Attend staff and strategy meetings and otherwise contribute to the development of the services by Rights of Women for its users

- Attend supervision sessions with the Senior Legal Officer in accordance with Rights of Women’s policies and procedures

- Adhere to and work within Rights of Women’s policies and procedures

- Work within the budget set in accordance with Rights of Women’s financial regulations

- Undertake such other reasonable tasks as requested by the Director

Person Specification

The following skills, experience and knowledge are all essential requirements of the post. You must demonstrate in your application how you meet each of the following criteria.

1. Knowledge and experience

- Experience of managing a busy office (essential)
- Experience of using and maintaining office databases (essential)
- Experience of maintaining and updating records and analysing and collating data and other information (essential)
- Experience of managing office IT systems including troubleshooting and outsourcing (essential)
- Experience of basic financial administration (essential)
- Experience of the recruitment and management of volunteers (desirable)
- Experience and understanding of the voluntary sector, particularly the women’s sector, or the ability to quickly acquire the same (essential)
- Knowledge of external contract and compliance requirements relevant to small voluntary sector organisations including office equipment contracts and insurances (desirable)
- Knowledge of HR policies and procedures (desirable)
- Knowledge of health and safety legislation (desirable)

2. Skills and abilities

- Good organisational skills
- Good financial and numerical skills
- Ability to communicate verbally and in writing with a range of people including service users, volunteers, contractors and other stakeholders
- Ability to produce written reports for a range of audiences including funders and the Board
- Ability to undertake a variety of administrative functions including filing and responding to correspondence and telephone enquiries
- Ability to design and manage administrative systems with strong attention to detail and accuracy
- Ability to use word processing, spreadsheet and database packages in particular Access, Microsoft Word, Excel, Survey Monkey and Outlook
- Ability to work independently, manage time effectively and prioritise workload
- Ability to work as part of a small team

3. Commitment

- A demonstrable commitment to equal opportunities
- A demonstrable commitment to the aims and objectives of Rights of Women and an understanding of how this post will contribute to fulfilling these aims

If you have any queries

If you have any queries in relation to the post or application process, please email [email protected] marking your enquiry for the attention of the Director or telephone us on 020 7251 6575 and ask to speak to the Director, Estelle du Boulay.

To apply for this role please complete the application and equal opportunities monitoring forms which you can find here - send the completed forms to the Director, Rights of Women, to [email protected]