Project & Volunteer Coordinator


10 – 20k GBP


South West

[Apply by]


Four Day Weeks



Windmill Hill City Farm

Project and Volunteer Coordinator

Hours: 30 hours per week
Job reference: 201906HSC02
Salary: £10.35 per hour [£20,182 FTE pro rata]
Responsible to: Health and Social Care Manager
Responsible for: Freelance or project staff, volunteers.
Grade: D
Closing date: Sunday 21st July at 5pm
Interview date: 30th/31st July 2019

About Windmill Hill City Farm

This is an exciting opportunity to join Windmill Hill City Farm; an award-winning charity providing recreation, education and therapy in a green oasis in the city centre. Its care services to the local community include volunteer placements, wellbeing courses, a mental health drop-in, and supported work placements.

About the role

You will oversee the volunteer journey including recruitment, training, support, retention and recognition of volunteers engaged in the farm; and ensure that all aspects of the volunteer programme are delivered to a high standard.

You will coordinate a variety of project activities: planning, delivering, and reporting on projects, including employment support for adults experiencing mental health challenges and a cooking project for isolated older people.

We are looking for a passionate and enthusiastic person to help people and to address disadvantage across Bristol by developing the volunteering programme and coordinating a variety of projects. An ability to coordinate multiple projects to a high standard and to be involved with new project innovations and ideas is essential.


To enable volunteers to play a full role in the organisation and to coordinate projects as part of the health and social care programme.

Main duties and responsibilities


- Recruit and induct individual volunteers.
- Monitor and evaluate the volunteering experience.
- Provide emotional and practical support to people with specific needs (eg those with mental health challenges, learning disabilities, or in recovery from addictions)
- Directly support people with specific needs, or from identified societal groups, to undertake voluntary activity.
- Ensure good practice in volunteer management to create a positive experience for volunteers.
- Liaise with and assist staff to manage volunteers and provide a positive experience for them.
- Maintain administrative records, including safeguarding and equalities data.
- Work with other volunteer-based organisations to develop a strong network and share expertise.
- Producing and updating volunteer policies and procedures, volunteer guides, communication and marketing for volunteers and other related publications.
- Gather and analyse data, and report on volunteering activity


• Lead planning and delivery of specific projects within the Health & Social Care field
- liaise with partners
- manage budgets
- plan, promote, deliver and coordinate activities
• Develop effective relations with commissioners, project partners and service users.
• Monitor, evaluate and report on projects and ongoing activity.


- Comply at all times with the organisation’s policies and contribute to risk assessments.
- Understand the organisation’s structure and ethos
- Contribute to the strategic direction, management and smooth running of the organisation.
- Carry out other duties commensurate with the responsibility of the post.

Person Specification

- Qualification or minimum of 2 years’ experience in volunteer coordination.
- Minimum of 3 years’ experience of working with volunteers, including those with support needs.
- Well organised with at least 3 years’ experience of planning and running projects.
- Experience recruiting, motivating and managing volunteers, including those with support needs
- Clear understanding of the policies, processes and best practice of engaging and retaining volunteers.
- Good communication skills, including writing reports.
- Ability manage and support the development of and provide emotional support to volunteers, staff and project participants.
- Commitment to social inclusion and equal opportunities.
- Good administrative skills including use of information technology
- A commitment to working within the ethos and policies and procedures of Windmill Hill City Farm.
- Must be legally entitled to work in the UK and will be required to provide CRB check.

- Well organised and ability to manage own time and work under pressure to tight deadlines.
- Ability to work independently and on own initiative.
- A non judgemental approach, patience, understanding and the ability to build trusting and supportive relationships.

How to apply:

Please download the application form and complete all sections.
Click Apply button below, fill in you personal details and attach the completed application form in the documents section.

PLEASE NOTE we are unable to accept CVs.

Windmill Hill City Farm is committed to safeguarding and promoting the welfare all vulnerable groups and expects all staff and volunteers to share this commitment. Our commitment is underpinned by robust processes and procedures that seek to maximise opportunity, minimise risk and continuously promote a culture of safeguarding amongst our workforce.

All successful applicants will be required to complete an enhanced DBS check which must be maintained throughout the period of employment

Windmill Hill City Farm is an equal opportunities employer that values diversity in its workforce.